Yuk Wah Kwong

Chief Information Officer, National Trade Union Congress (NTUC)

Dr Kwong Yuk Wah is the Chief Information Officer (CIO) of National Trades Union Congress, and is responsible for the cost effective IT service management and delivery. She is also an Adjunct Professor, Department of Information Systems, School of Computing, National University of Singapore. She has a proven track record in conceptualising and managing large-scale projects involving multiple stakeholders, IT strategy development, business process streamlining, e-Government, business process outsourcing (BPO), IT Outsourcing, back office IT consolidation, formulation of policy position and implementation framework. She has been known for pioneering the exploitation of new technologies and spearheading new innovative IT projects.